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Guest Support
Whether you have a question, need assistance with your reservation, or would like to share feedback, our team is here to help.
Support
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Whether you’re looking for a quick answer, need assistance with your visit, or would like to share feedback, we’re here to help.
Guest Support
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Whether you have a question, feedback, or need assistance with your visit, we're here to help. Fill out the form below and our team will get back to you as soon as possible.
Support
Before You Visit
Whether you’re looking for a quick answer, need assistance with your visit, or would like to share feedback, we’re here to help.
Is Oasis exclusively for women?
Yes. Oasis is a women-only destination. All guests and all staff are female. This is central to the Oasis experience. a space designed to be completely yours, free from compromise.
How is my privacy protected during my visit?
Privacy is at the heart of everything we do. The pool areas are fully enclosed and not visible from outside. Photography and videography are prohibited throughout the venue. Our team actively monitors the space to ensure all privacy policies are respected at all times.
How much does it cost to visit?
Weekday Access is 25 JOD per guest. Weekend Access is 30 JOD per guest. Sync sessions and workshops require an additional fee, details are shared with each event announcement. F&B and Mini Market purchases are separate.
Do I need to book in advance?
We strongly recommend booking in advance through our website to secure your preferred date. Walk-ins are welcome but subject to availability, and we cannot guarantee entry without a prior reservation on busy days
What are the three pools at Oasis?
Oasis has three distinct pools, each with its own mood and character. The Solace Pool is a quiet, restorative space for unhurried moments. The Ember Pool is warm and atmospheric, where shisha is served and time flows gently. The Dune Pool is inspired by sun-warmed coastal landscapes; the most resort-like of the three.
What facilities are available on-site?
Oasis offers changing rooms, shower facilities, sunbeds and poolside seating, complimentary Wi-Fi, on-site dining and beverages, the Synctuary Mini Market on weekends, and complimentary parking. Lockers are not currently available, please keep valuables secure.
Can I bring my own food and drinks?
Outside food and beverages are not permitted at Oasis. We offer a curated on-site menu with a wide range of options including healthy and lighter choices, snacks, refreshments, and more.
What is Synctuary?
Synctuary is the events and experiences programme within Oasis. It brings together weekly wellness sessions, creative workshops, a rotating Mini Market, seasonal events, brand activations, and private event hosting, all within the Oasis space.
Support
Frequently Asked Questions
Everything you need to know before your visit. If you can't find what you're looking for, our Guest Support team is always happy to help.
Is Oasis exclusively for women?
Yes. Oasis is a women-only destination. All guests and all staff are female. This is central to the Oasis experience. a space designed to be completely yours, free from compromise.
How is my privacy protected during my visit?
Privacy is at the heart of everything we do. The pool areas are fully enclosed and not visible from outside. Photography and videography are prohibited throughout the venue. Our team actively monitors the space to ensure all privacy policies are respected at all times.
How much does it cost to visit?
Weekday Access is 25 JOD per guest. Weekend Access is 30 JOD per guest. Sync sessions and workshops require an additional fee, details are shared with each event announcement. F&B and Mini Market purchases are separate.
Do I need to book in advance?
We strongly recommend booking in advance through our website to secure your preferred date. Walk-ins are welcome but subject to availability, and we cannot guarantee entry without a prior reservation on busy days
What are the three pools at Oasis?
Oasis has three distinct pools, each with its own mood and character. The Solace Pool is a quiet, restorative space for unhurried moments. The Ember Pool is warm and atmospheric, where shisha is served and time flows gently. The Dune Pool is inspired by sun-warmed coastal landscapes; the most resort-like of the three.
What facilities are available on-site?
Oasis offers changing rooms, shower facilities, sunbeds and poolside seating, complimentary Wi-Fi, on-site dining and beverages, the Synctuary Mini Market on weekends, and complimentary parking. Lockers are not currently available, please keep valuables secure.
Can I bring my own food and drinks?
Outside food and beverages are not permitted at Oasis. We offer a curated on-site menu with a wide range of options including healthy and lighter choices, snacks, refreshments, and more.
What is Synctuary?
Synctuary is the events and experiences programme within Oasis. It brings together weekly wellness sessions, creative workshops, a rotating Mini Market, seasonal events, brand activations, and private event hosting, all within the Oasis space.
Support
Before You Visit
Whether you’re looking for a quick answer, need assistance with your visit, or would like to share feedback, we’re here to help.
Is Oasis exclusively for women?
Yes. Oasis is a women-only destination. All guests and all staff are female. This is central to the Oasis experience. a space designed to be completely yours, free from compromise.
How is my privacy protected during my visit?
Privacy is at the heart of everything we do. The pool areas are fully enclosed and not visible from outside. Photography and videography are prohibited throughout the venue. Our team actively monitors the space to ensure all privacy policies are respected at all times.
How much does it cost to visit?
Weekday Access is 25 JOD per guest. Weekend Access is 30 JOD per guest. Sync sessions and workshops require an additional fee, details are shared with each event announcement. F&B and Mini Market purchases are separate.
Do I need to book in advance?
We strongly recommend booking in advance through our website to secure your preferred date. Walk-ins are welcome but subject to availability, and we cannot guarantee entry without a prior reservation on busy days
What are the three pools at Oasis?
Oasis has three distinct pools, each with its own mood and character. The Solace Pool is a quiet, restorative space for unhurried moments. The Ember Pool is warm and atmospheric, where shisha is served and time flows gently. The Dune Pool is inspired by sun-warmed coastal landscapes; the most resort-like of the three.
What facilities are available on-site?
Oasis offers changing rooms, shower facilities, sunbeds and poolside seating, complimentary Wi-Fi, on-site dining and beverages, the Synctuary Mini Market on weekends, and complimentary parking. Lockers are not currently available, please keep valuables secure.
Can I bring my own food and drinks?
Outside food and beverages are not permitted at Oasis. We offer a curated on-site menu with a wide range of options including healthy and lighter choices, snacks, refreshments, and more.
What is Synctuary?
Synctuary is the events and experiences programme within Oasis. It brings together weekly wellness sessions, creative workshops, a rotating Mini Market, seasonal events, brand activations, and private event hosting, all within the Oasis space.
